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Monday, January 21 • 1:15pm - 2:30pm
The Three Most Important Questions You Should Be Asking

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Every day organizations work to introduce themselves to new customers. But despite best intentions, 75% of first time ticket buyers don't return a second time. Why? They are not being asked to return. Organizations need to actively engage in identifying, retaining, and upgrading their customers ― turning them into patrons and ambassadors. Join us to learn the three most important questions you should be asking about how to engage with your audience and turn them into ticket-buyers, members, donors, and evangelists.

avatar for Louise Henderson

Louise Henderson

Windsor Park Arts Theatre & Crested Butte Film Festival

avatar for Kevin Patterson

Kevin Patterson

Senior Account Executive, PatronManager
I’ve been fortunate to contribute to the success of performing arts organizations on the national and regional levels as a producer, arts administrator, and executive director. Now as part of PatronManager, I get to serve as a guide to organizations that are striving to grow by... Read More →

Monday January 21, 2019 1:15pm - 2:30pm MST
St. Moritz Zermatt Conference Center